Social Media Conversations About High Engagement Sports Team Brands

نویسندگان

چکیده

This study conducts an analysis of social media discussions related to high engagement sports brands. More specifically, our examined the English Premier League (EPL); it sought retrieve data systematically over same day, weekly, for a period five months. After this process, we had built 20 datasets and NodeXL was utilized analyse data. data, were able use qualitative observations identify key users conversations that formed around EPL as well connections between arose from brand’s posts people involved in them. We also analyzed quantitative underpinning network visualisations provide further insights. The most obvious initial finding when tweets, prompts large volume directly these tweets. However, noted tweets help instigate further, sometimes unrelated, conversations. identified visualized broadcast form, which is characterized by messages being generated central account (the EPL) shared number decentralized users. Based on analysis, propose guidance (S)ocial presence, (C)rafting message, Planned (i)ntervention, (S)pontaneous follow-up, (M)essage mortality form SCISM framework. framework likely be interest brands wish promote, sustain benefit their instigation media.

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ژورنال

عنوان ژورنال: IIM Kozhikode Society & Management Review

سال: 2021

ISSN: ['2277-9752', '2321-029X']

DOI: https://doi.org/10.1177/22779752211017275